Digg gets burried
As you may or may not of known. Digg the popular social news site has sold out to corporations. And now have little influence of what’s on the site. Since the change about one week ago, I have checked the front page everyday and sure enough all the submissions are by corporate sponsors. As the [...]
Some quick tips on making the customers experiance better
Reward Loyal Customers It is more important than ever to say “thank you” to your long-time customers. According to their 2008 Fact Book at thekrogerco.com, The Kroger Corporation was one of the largest retailers in the US based on annual sales. They offer “Rewards” or “Plus” cards at Ralph’s or Kroger stores for things like [...]
10 reasons why wrestling does so well and what you can learn from it.
Have you ever wondered why a bunch guys on Steroids fake wrestling has done so well for so long as a business? Well I have, I get when your a kid it’s exciting, but if you watch the events you will see lots of adults going wild for their favorite meat head. In fact wrestling [...]
Cafe-Shaped Business Experiences
From the 1950s until the early 2000s, advertising and marketing followed along the path of the industrial revolution. Mass marketing followed mass production. Bigger supermarkets beat tiny markets. Chain restaurants replaced cafes. But the thing is, people’s tastes seem to be changing. We don’t enjoy the same beer anymore, an all-American Budweiser, like everyone else [...]
Hit your customers with Video!
VIDEO is taking over the internet world. I can’t explain enough how important it is to get on board. We will see more directories with video more websites with optional welcome videos and most importantly if you have a help page on your website make sure to have help videos! Videos give the customer/visitor a [...]
Finding Your Best Customers
Do you know who your most profitable customers are? They may not be the ones who buy your highest-priced items, the ones you talk to the most often or those who shop the most frequently. They’re the ones who bring in the most profit per customer over the long term. There’s only one way [...]
8 Ways To Get People To Visit Your Web Site Again and Again
Getting visitors to your web site is not one of the easiest things to do especially if you’ve only just set up your web site. The trick here is to find as many ways as possible to get the visitors, that do visit your site, to come back again and again. Here are 8 ways [...]
10 ways to form lasting customer relationships.
A profitable business starts and ends with the customer. By placing the customer at the center of all your thinking you create an environment which fosters long term success. A key component of success lies in your ability to generate repeat and referral business, and a sure way to do this is by forming lasting [...]
How to calm down and help customers.
Flush with frustration over something gone wrong, the client or customer flies into an uncontrollable rage. Complaints crescendo into shouts, accusations fly and, sad to say, an occasional profanity slices what little silence remains. Although every small-business person needs a bucket of water to douse these sorts of fires, it’s hard to know where to [...]