Enterprises of all sizes have witnessed an IT boom in the last decade as IT infrastructure, data and systems have become the mainstay of business. The shift towards information technology has brought speed, flexibility, adaptability and cost reduction for organizations. A large number of processes have been automated and the dependence on human workforce has reduced to a considerable extent. This has led to increase in operational efficiency, workforce productivity and business profitability. But this is just one side of the picture. The other aspect is the threats and challenges associated with setting up and maintaining the IT infrastructure. Even a small breach in the system can cause serious implications such as data loss, system downtime and outages. Such unfortunate incidents can cause huge losses to the organizations. In this scenario, it becomes important to have an IT resilience strategy in place.
Understanding IT Resilience
Before delving deeper, it is important to understand what exactly is IT Resilience and What Does it Mean to Backup Users? IT resilience refers to the ability of a business to protect its data and applications from diverse issues. These issues could relate to hardware failure, malicious attacks, natural disaster or human errors. An organization can build resilience by adopting a set of reliable tools and applications which are responsible for protecting the data, systems and applications from any kind of threats. Businesses can connect with vendors who provide specialized software products for this purpose. These products are created with Business Continuity and Disaster Recovery in mind.
One of the most critical elements of the IT resilience plan is data backup because data is the driving force for businesses today. It is important to understand that backups are as vital as the data itself. The key focus of the strategy, therefore, is to keep an eye on the data as well as backups to ensure that they are not threatened or infected by malware at any point of time. At the same time, the strategy should cover the need for restoring production data to the original state even after the loss caused by a cyberattack.
Core Elements Of An Effective IT Resilience Strategy
Now that enough has been said about IT resilience and the significance of backups, it is time to know the core elements of an effective IT resilience strategy. Listed below are the fundamental imperatives of a robust IT resilience strategy:
Defense: The most critical aspect of building IT resilience for a business is defense, with the focus extending beyond just securing the system. The strategy should also work on reducing the probability of system failure. Businesses are following the practice of investing in load balancing servers which involves provision of redundant systems so that there is no single point of failure.
Detection: Detection is the mainstay of an IT resilience strategy because the sooner a problem is detected, the better are the chances of its resolution. Therefore, organizations are implementing effective processes and tools in place to alert the IT team about the service disruptions at the earliest. The responsibility of monitoring the performance of physical servers and the related applications and servers lies with these detection processes and tools.
Remediation: The next key element of the resilience strategy of a business is remediation. It involves the formulation of a detailed plan to help the IT team address the impacts of the disruption in the most cost-effective manner. The primary goal of the remediation plan is to ensure that IT is fully equipped to provide all the essential services even in the scenario of system failure.
Recovery: Once the system and applications has been put back into place after a disruption, the business should be able to recover the lost data and also ensure that its operations return to the pre-disruption stage. This is what the recovery phase of the IT resilience strategy is all about. An effective recovery plan not only gets the business back to its original state but also makes it more resilient so that it can handle the next service disruption in a better manner.
Diagnosis: After ensuring that the ongoing processes and operations have been restored to normal, the strategy should focus on diagnosing the cause of the disruption. This step is mission-critical as it helps the business to identify its future challenges and formulate better strategies to prevent them completely or at least address them more effectively.
A disruption does not mean that everything is lost for a business. An optimal IT resilience strategy can serve as a protective armor for securing itself from the potential damage and emerging stronger than ever before.